Well trained cleaning staff are of paramount importance. Without it consistently high standards will not be achieved. Moreover, compliance with health and safety, security, fire precautions and other site rules will not be attained.It is essential that Managers and Supervisors are trained how to manage and motivate their team of subordinates to get the best from them and increase staff retention. In addition, training must be given on how to deal with difficult staff, poor performance, disciplinary and grievance procedures and other employment issues.
All cleaning staff should be thoroughly trained on cleaning methodology, product use and equipment use for best results. Poor cleaning outcomes and expensive damage to surfaces and finishes can be caused by the use of the wrong chemicals. Health and safety training must be undertaken and will include COSHH (Control of Substances Hazardous to Health), manual handling, PPE (Personal Protective Equipment) including appropriate footwear, warning signage, electrical appliances etc.
All staff should be fully briefed on fire precautions and evacuation procedures in the event of fire in the premises. This will include pointing out the importance of signing in/out (not just for a record of attendance and time keeping!) In addition, any other site specific rules and security issues must be addressed. Staff should be made aware of the importance of wearing their staff uniform and i.d. badges at all times for security reasons.
Training staff properly costs money and sufficient funds must be allocated within the cleaning budget to ensure well trained competent cleaning staff.
Kind regards
Reuben Heppelthwaite
Not Just Cleaning Ltd
